Stop Loss Policy Administration Team Lead
Remote
Full Time
MSL Captive Solutions
Experienced
MSL Captive Solutions Inc., a division of Strategic Risk Solutions Inc. (SRS), the world’s largest independent insurance company manager, is growing and looking for a Stop Loss Policy Administration Team Lead experienced in stop loss policy administration.
The Operations Team Lead handles the technical aspects of the policy administration process and manages the receipt and processing of RFPs.

About Strategic Risk Solutions
SRS is the world’s largest independent insurance company manager. With over 25 years of experience, SRS provides management and consulting services to a wide range of insurance company entities, from single parent captives to complex commercial insurers and reinsurers. SRS has operations in the United States, Canada, Europe, Barbados, Bermuda, Cayman Islands, Latin America, and South Africa.
Offering a competitive salary, bonus plan, and a generous benefits package, SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is fast and demanding, and SRS’s dedication to its people has established a company-wide network of colleagues committed to each other’s, as well as the Company’s, success.
EOE
For more information on SRS, please visit www.strategicrisks.com.
The Operations Team Lead handles the technical aspects of the policy administration process and manages the receipt and processing of RFPs.
Responsibilities and Duties
- Policy Administration
- Manage process and procedures for Policy Administration, including identifying and implementing operational improvements
- Prepare the file used in policy construction and follow up with producers and/or underwriters regarding outstanding questions and/or paperwork (e.g., plan documents, applications, policy information, etc.)
- Identify all required forms and materials related to policy issuance; prepare policy and endorsements via Policy Administration system or manually
- Assist in handling various requests/inquiries from brokers and/or underwriters to include premium information, loss information, policy changes, submitting request for loss control visit, etc
- Manage activity logs that track steps leading up to policy issuance including maintaining journal in the DYS underwriting system
- Interact with other departments including Finance and Compliance to resolve discrepancies and/or issues
- Own portions of carrier audit in regard to Policy Administration
- RFPs
- Use the underwriting system (DYS) to enter and clear submissions including entry of census and current/competitor rate information meeting required turnaround times for both standard and rush requests
- Compile, sort and verify information received for completeness
- Work with brokers and TPAs to collect missing data required to process the RFP
- Monitor submission status and follow-up on outstanding documents to finalize
- Collaborate with key partners including, but not limited to, Underwriting, Sales, Claims and other departments as well as outside producers
- Run reports from Gradient AI system for risk scores using census data as part of pre-qualification of submissions
Attributes and Skills
- Bachelor’s degree or equivalent work experience
- Two or more years of experience in medical stop loss underwriting preferred
- Solid technical understanding of medical stop loss underwriting support function
- Strong mathematical and analytical skills
- Above average communication skills for internal and external partners
- Proficient in Excel, Word, and Outlook
- Strong attention to detail
- Ability to multi-task, prioritize and complete assignments/tasks timely
- Experience with the David Young System preferred

About Strategic Risk Solutions
SRS is the world’s largest independent insurance company manager. With over 25 years of experience, SRS provides management and consulting services to a wide range of insurance company entities, from single parent captives to complex commercial insurers and reinsurers. SRS has operations in the United States, Canada, Europe, Barbados, Bermuda, Cayman Islands, Latin America, and South Africa.
Offering a competitive salary, bonus plan, and a generous benefits package, SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is fast and demanding, and SRS’s dedication to its people has established a company-wide network of colleagues committed to each other’s, as well as the Company’s, success.
EOE
For more information on SRS, please visit www.strategicrisks.com.
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